Why Families Choose tewanasa

tewanasa has been serving the Chiang Mai community since January 2018, building a reputation for thoughtful, person-centered care. Our team includes care companions with an average of seven years of experience in senior support, trained specifically in our community-based approach. We understand that good care comes from knowing people well enough to notice subtle changes in mood, energy, or routine.

Unlike larger institutions where staff may rotate frequently, our care team remains stable. Residents build genuine relationships with the same companions over months and years. This continuity allows for deeper understanding and more responsive, personalized care.

We avoid rigid schedules that treat everyone identically. Instead, we create flexible daily structures that accommodate morning routines, preferred meal times, activity participation levels, and social energy. If someone prefers to have breakfast at 7:30 rather than 8:00, we make that happen. If quiet time in the garden feels more meaningful than a group activity, that choice is honored.

• Care plans reviewed monthly with family input
• Daily check-ins to understand mood and needs
• Meal customization for dietary needs and taste preferences
• Activity options rather than mandatory participation

Service at tewanasa is characterized by attentiveness without intrusion. Care companions understand when someone wants companionship and when they need solitude. Meal service is relaxed and unhurried, allowing for conversation and connection. Family visits are welcomed without formality or restrictions during daytime hours.

We maintain open communication with families through weekly updates, monthly community gatherings, and immediate notification if any concerns arise. Families appreciate knowing not just medical information but also daily experiences — what made someone smile, which activity they especially enjoyed, who they spent time talking with.

Our monthly rates are all-inclusive: accommodation, three daily meals, activities, care companion support, and basic amenities. There are no hidden fees for participation in programs or extra charges for personal attention. Families know exactly what to expect financially each month.

• All meals prepared fresh daily included in monthly rate
• Daily activities and social programs at no additional cost
• Care companion support included, not billed separately
• Transparent monthly billing with no surprise charges

Families tell us that the most meaningful change they observe is not measured in medical metrics but in daily demeanor. Residents who join tewanasa often become more social, more engaged in activities, and more connected to a sense of purpose. They look forward to morning gatherings, participate in community events, and develop friendships with other residents.

Over the past eight years, we have maintained an average resident satisfaction rating of 4.7 out of 5 based on family feedback surveys. Our longest-residing members have been with us for over five years, a reflection of the comfort and belonging they experience in our community.